NSXV Edge Gateway -> Services -> Grouping Objects -> Services & Service Groups are not shown correctly in Cloud Director UI

Products

• VMware Cloud Director

Issue/Introduction

• NSXV Edge Gateway -> Services -> Grouping Objects -> Services and Service Groups cannot be displayed in Cloud Director UI
• The api request from the browser Developer tool show the "500 Server Error"

Environment

VMware Cloud Director 10.5.1.1

Cause

The issue is due to stale entry of resource pools in Cloud Director Database which are not longer in existence in vCenter.

Resolution

To resolve this issue contact Broadcom Support and note this Article ID (388197) in the problem description. For more information, see Creating and managing Broadcom support cases.