Diagnostic Tab in Aria Operations is not seen when authenticated via vIDM Authsource.

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

The Diagnostic Tab in Aria Operations is not visible when authenticated via vIDM Authsource.

However, it is accessible when logging in with a local user or an AD domain account.

Environment

Aria Operations 8.18.x

VMware Identity Manager 3.3.x

Cause

The problem arises from the switch between the old and new UIs.

This issue goes beyond the addition of the diagnostics menu, it involves a complete change of the UI structure. In version 8.18, the correct login URL should be /ui/login.action?vcf=1 (with vcf=1 included). However, the 'Identity Manager' is still using the older '/ui' URL, which logs users into the old UI.
In the old UI, a redirection to vIDM would dynamically generate a one-time WebCode in the URL's query string, enabling automatic login. This workaround continued to function until the introduction of the VCF UI.

Resolution

This issue has been resolved in VMware Aria Operations 8.18 Hot Fix 4.

Workaround:

• Log out of the Aria Operations UI.
• Log back in as Admin (Local User) to make the Diagnostic Tab visible.
• Once verified, log back in as a 'regular/domain vIDM user'.

Note: 

• Logging out and back in as a Local Admin allows the system to refresh and display the Diagnostic Tab correctly.
• Once visible, the vIDM user sees the VCF UI as expected.