SDDC status transitioned from CRITICAL to CRITICAL: The status for recovery SDDC cannot be determined.

Products

• VMware Live Recovery

Issue/Introduction

irrServer :

2025-02-04T16:33:47.976+0000 [.rpc-call-monitor-0] 7ed622a76efbe14a RPCClientAdapterImpl: da.cli.dev.vmc.DevVmc.show_sddc.621b5605.http://#.#.#.#:39325/api.NOSVCID is stuck: has been outstanding for 105 seconds
2025-02-04T16:33:47.976+0000 [.rpc-call-monitor-0] 7ed622a76efbe14a RPCClientAdapterImpl: da.cli.dev.vmc.DevVmc.get_cwp_appliance_info.7c4bd1e2.http://#.#.#.#:39325/api.NOSVCID is stuck: has been outstandingfor 64 seconds

irrAgent :

2025-02-04T16:37:12.791+0000 [.rpc-call-monitor-0] 54e548a1cf41ec90 RPCAdapterServerImpl: da.irr.agent.vcenterobjectchecker.VcenterObjectChecker.validateNetwork.25af698e is stuck: has been outstanding for 2593 seconds
2025-02-04T16:37:12.791+0000 [.rpc-call-monitor-0] 54e548a1cf41ec90 RPCAdapterServerImpl: da.irr.agent.connectorinfo.ConnectorInfo.getConnectorInfo.9451db66 is stuck: has been outstanding for 2311 seconds

...

2025-02-04T16:46:13.030+0000 [.qtp2133547083-44] 508e8b72329459a2 found unsupported expression struct => {member_type=VirtualMachine, path=/infra/domains/cgw/groups/#######/external-id-expressions
/######-####-####-####-############, marked_for_delete=false, resource_type=ExternalIDExpression, _protection=NOT_PROTECTED,

 

Environment

VLCR - 7.27.4.0

Cause

Cloud file system instance which had stuck calls to vmc sddc.

Resolution

Contact SRE team to collect  irr dump and restart irrr service.