Customer cannot Add Accounts to configure pricing and can no longer view the Benchmark pricing tool.
This is expected If the customer has enabled the vRealize Operations feature.
https://techdocs.broadcom.com/us/en/vmware-tanzu/cloudhealth/tanzu-cloudhealth/saas/tnz-cloudhealth/getting-started-with-tanzu-cloudhealth-data-center-quick-start.html#integrate-with-vrealize-operations