vCenter Server shows alarms "vsphere-ui status changed from green to yellow"
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vCenter Server shows alarms "vsphere-ui status changed from green to yellow"

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Article ID: 387890

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

  • A "vSphere UI Health Alarm" has occurred indicating that vsphere-ui status has changed to yellow
  • The vsphere_client_virgo.log in /var/log/vmware/vsphere-ui/logs contains the following errors:
    [YYYY-MM-DDTHH:mm:SS.SSSZ] [WARN ] health-status-73              com.vmware.vise.vim.cm.healthstatus.AppServerHealthService        Memory usage: used=566,946,048; max=629,669,888; percentage=90.03861528153621%. Status: YELLOW         
    [YYYY-MM-DDTHH:mm:SS.SSSZ] [INFO ] health-status-73              c.v.v.v.cm.HealthStatusRequestHandler$HealthStatusCollectorTask   Determined health status 'YELLOW: [(vmodl.LocalizableMessage) {
       dynamicType = null,
       dynamicProperty = null,
       key = webclient.memory.lowheap,
       arg = null,
       message = The server is running low on heap memory (>90% utilized.)
    }]' in 31 ms

Environment

VMware vCenter Server 8.x 

Cause

The heap memory utilization of the vsphere-ui service exceeds 90%

Resolution

Workaround:

Additional Information