Spectrum VNA Synch is not working correctly after successful integration
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Spectrum VNA Synch is not working correctly after successful integration

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Article ID: 387857

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Updated On:

Products

Network Observability

Issue/Introduction

We are having issues with a Spectrum VNA integration and while the integration is active, we are seeing lots of errors in the OneClick tomcat log.  We have also noticed other strange oddities such as the test button does not work from the OneClick VNA integration button and the domain shows disabled, even though it has been enabled and seems to be working.

 

2025-01-29 11:30:29,111 [http-nio-80-exec-24] WARN  com.aprisma.errorlog - Could not fetch the model handle of the selected VNA : java.lang.NumberFormatException: For input string: "xxxxxxxx"
    at java.base/java.lang.NumberFormatException.forInputString(Unknown Source)
    at java.base/java.lang.Integer.parseInt(Unknown Source)
    at java.base/java.lang.Integer.valueOf(Unknown Source)
    at java.base/java.lang.Integer.decode(Unknown Source)

 

We checked and there are no reachability issues between VNA and OneClick.

Environment

Spectrum 23.3.x (prior to 23.3.12)

VNA

Cause

Landscape Handle chosen during Spectrum install was large and at the upper end of the limit which caused the landscape handles to be too long and go out of range.

Resolution

This is fixed out of the box in 23.3.12 by replacing an integer with long value as well as the incorrect VNA integration status.

 

Symptom: The VNA Configuration page on the OneClick Administration UI incorrectly displays the VNA Integration state as Disabled.
Resolution: With this fix, Spectrum incorporates the required code changes to ensure that the VNA Configuration page now shows the correct state for the VNA Integration column. (DE605513,  23.3.12)

 

 

 

 

Additional Information

Using a lower landscape handle during the Spectrum install such as 4,8,12,16 for legacy landscape handle or 64, 128, 192, 256 for huge landscape handles and the problem will not appear.