VMware Aria Automation Exception encountered while checking CPU availability on

Products

• VMware Aria Suite

Issue/Introduction

Upgrading Aria Automation from 8.16.0 to 8.18.1 via Aria Suite Lifecycle Manager

Prefequsite fails with errors

Exception encountered while checking CPU availability on VMware Aria Automation Exception : Cannot complete login due to an incorrect user name or password

Exception encountered while checking memory  availability on VMware Aria Automation Exception : Cannot complete login due to an incorrect user name or password

Environment

Aria Suite Lifecycle 8.18.0

Aria Automation 8.18.1

Cause

This error indicates an issue with the SSO provider through vCenter

Resolution

Check vCenter SSO Active Directory for connectivity errors

Check the SSL Cert expiration for Active Directory