ERROR: "This XML file does not appear to have any style information associated with it" OM Web Viewer 12.1

Products

• Output Management Web Viewer

Issue/Introduction

Web Viewer doesn't allow to Export reports to Excel. Need confirmation that option Export is not installed.

The error message is:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

Environment

• Output Management Web Viewer™
• Microsoft Excel

Cause

On another PC could open the XML document with EXCEL. So its not a problem with the XML file. It's a problem with your XML handler on that PC.

Resolution

As a circumvention, start Excel, and open the XML document.