Unable to add vCenter in Usage Meter. Error: Data storage failed to read new raw for data 'DssIdData' dir 'var/dss/random/DssIdData/
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Unable to add vCenter in Usage Meter. Error: Data storage failed to read new raw for data 'DssIdData' dir 'var/dss/random/DssIdData/

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Article ID: 387752

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Updated On: 05-15-2025

Products

VMware Usage Meter

Issue/Introduction

Failed to process vc=>create. Error:com.vmware.um.common.err.UmException: Data storage failed to read new raw for data 'DssIdData' dir 'var/dss/random/DssIdData/

Environment

Usage Meter 4.8

Cause

File is empty /opt/vmware/cloudusagemetering/var/dss/random/DssIdData/DssIdData_CollectionData.json

Resolution

Important: Take a snapshot of the UsageMeter Appliance

Delete the following file /opt/vmware/cloudusagemetering/var/dss/random/DssIdData/DssIdData_CollectionData.json and then perform the reboot.
Add the vCenter to UsageMeter