Restrict users to change the Scalability Server of their machines

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

On this document it's explained how to prevent the Users to change the Scalability Server their machines are pointing to.

Environment

Client Automation 14.x

Cause

In order to change the Scalability Server that manages a specific machine, the following command can be executed from CMD:

caf setserveraddress <new_ss>

Resolution

The way to prevent this command to be executed, the following policy can be modified:

DSM > Agent > Common Agent > Common > Scalability server address

If this policy is set to "Centrally Managed" (by right clicking on top of this Policy), the User will see that the command "caf setserveraddress new_server" won't be executed.

Additional Information

Instead of modifying the Default Computer Policy, it's recommended to create a new Policy and apply that policy to the desired Agents.