Authentication: access denied no session ID obtained when displaying objects from a node

Products

• CA Automic Dollar Universe

Issue/Introduction

When trying to use a node in UVC there is an error message displayed:

The server cannot be reached: Authentication: access denied (no session ID

Environment

Component: Dollar Universe

Sub-component: Univiewer Management Server

Version: 7.x

Cause

Missing log4j2.xml file in the UVMS data folder.

Resolution

Reinstall the UVMS so the log4j2.xml file exists.