Accessibility - Timesheet Notes menu slow to open with key shortcuts
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Accessibility - Timesheet Notes menu slow to open with key shortcuts

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Article ID: 387353

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When using keyboard shortcuts vs mouse click, the Timesheet timeentry notes menu takes very long time to open

 

STEPS TO REPRODUCE:

  1. Connect to Clarity 16.3.0
  2. Go to MUX Timesheets
  3. Open a timesheet with tasks on or add some tasks
  4. On a task you will see a three dot Actions menu – click on it and select Notes with your mouse
  5. Note it’s instantaneous
  6. Now let’s do the same action with the keys
  7. Click at the top of the screen, now use Tab key to navigate
  8. Tab to the Project Name
  9. Now use Arrow down to get to the task – Arrow Right to the Action menu
  10. Hit Enter – first menu is Notes selected, hit Enter again

Expected Results: The time to open Notes menu on timeentry should be the same with the keys as it is with mouse click

Actual Results: Notes menu takes a very long time to come up (over 30 sec)

Environment

Clarity 16.2.3, 16.3.0, 16.3.1

Cause

DE165795

Resolution

DE165795, fixed in 16.3.2, 16.3.1.1 (16.3.1 Patch 1), and 16.2.3.3 (16.2.3 Patch 3)