The AS/400 agent does not write all spools to the report.

Products

• CA Automic Workload Automation - Automation Engine
• Automic SaaS
• CA Automic One Automation

Issue/Introduction

The AS/400 agent does not write all spools to the report.

Environment

Component: Agent AS400

Cause

DE127701

 

Resolution

Starting with the OS/400 version 7.4 and above the QPJOBLOG SpoolFile is not generated immediately after the job ends. In this case, also the joblog is not part of the Job-Report. 

The Agent was modified so that, if the Joblog is missing it "waits" for the Joblog in periodical intervals. The amount of retries and intervals can be configured in INI file.

[MISC]
; Maximal retry count 
GETJOBLOGRETRY = 15
; Delay between the retry intervals (millis)
GETJOBLOGDELAY = 700

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:

Component: Agent AS/400

 Agent AS/400 21.0.13 - Available

 Agent AS/400 24.4.0 -  Available

Additional Information

Defect Public Description:  Starting with OS/400 Version the QPJOBLOG SpoolFile is not generated immediately after job ends. In this case also the joblog is not part of the Job-Report. 

The Agent was modified so that, if the Joblog is missing it "waits" for the Joblog in periodical intervals. The amount of retries and intervals can be configured in INI file.