Broadcom Service Status Page - Microsoft Teams Retiring Webhook-based Connectors

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Issue/Introduction

This article helps you with updating Webhook-based connectors for Microsoft Teams.

Environment

Microsoft Teams Webhook-based Connectors.

Resolution

Microsoft has announced the retirement of previously created Webhook-based connectors within the O365 Connectors service in Microsoft Teams.

By January 31, 2025, Microsoft will transition to a new URL structure for connectors. After this date, the old URL structure will stop working, and status updates will no longer be processed into MS Teams channels.

Broadcom Status Page Subscribers who have created a Webhook-based connector and configured their preferences to receive status updates in Microsoft Teams need to take the following steps:

Login into the Broadcom Status Page
Use the available document from Microsoft and Create a new URL using the Microsoft Workflow app
Once created replace the existing MS Teams URL with the newly created one on the Broadcom Status Page under "Preferences" section (as shown below) and Save it:

After saving, any new notifications received after January 31, 2025, will be delivered successfully.

Note: For detailed instructions on accessing the Workflow app and creating a new URL, refer to the official Microsoft documentation.

Additional Information

If you encounter any difficulties or have questions during this transition process, don’t hesitate to contact us or create a case via Support Portal.