Error: Invocation of command 'nhiDciMerge' failed.

Article Id: 38709

Status: Published

Updated On: 14-02-2018 07:37

Legacy Id: TEC1263042

Products:

EHEALTH - MISC , CA eHealth Performance Management - Data Polling , CA eHealth Performance Management - Usage and Administration , DEVELOPER PROG , REMOTE POLLER

Issue/Introduction:

Issue:

nhConfig:nh75ip01 rest:Fatal Error: Assertion for 'Bad' failed, exiting (Attempt to insert duplicate hashKey 5490d4a10008aa70 into device lookup. in file ../dccDevice.C, line 456).

Error: Invocation of command 'nhiDciMerge' failed.

Environment:

6.3.2.x

Resolution:

With the above hashKey 5490d4a10008aa70 being used as an example, run the following command as the ehealth user:

$NH_HOME/bin/sys/nhisql "select distinct name, element_id from nh_element where DEVICE_HASH_KEY='5490d4a10008aa70'"

Then based on the output results, delete and re-discover the elements that are showing the duplicate hashKey. You should now be able to discover new elements successfully

Environment:

Release:
Component: EHDISC