Error: Invocation of command 'nhiDciMerge' failed.

Products

• EHEALTH
• CA eHealth

Issue/Introduction

Issue:

nhConfig:nh75ip01 rest:Fatal Error: Assertion for 'Bad' failed, exiting (Attempt to insert duplicate hashKey 5490d4a10008aa70 into device lookup. in file ../dccDevice.C, line 456). 

Error: Invocation of command 'nhiDciMerge' failed.

 

Environment:  

6.3.2.x

 

Resolution:

With the above hashKey 5490d4a10008aa70 being used as an example, run the following command as the ehealth user: 

$NH_HOME/bin/sys/nhisql "select distinct name, element_id from nh_element where DEVICE_HASH_KEY='5490d4a10008aa70'" 

 

Then based on the output results, delete and re-discover the elements that are showing the duplicate hashKey.  You should now be able to discover new elements successfully

 

Environment

Release:
Component: EHDISC