Unable to Activate vSphere Security Configuration Guide in Aria Operations

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When navigating to Aria Operations UI → Operations → Compliance and clicking 'Activate From Repository' under the vSphere Security Configuration Guide, instead of being directed to the activation page for the compliance template, you are incorrectly redirected to the vCenter adapter configuration page.

Additionally, in some scenarios, when navigating to:
Aria Operations UI → Operations → Compliance → vSphere Security Configuration Guide, the “Enable” button is missing, which prevents users from activating the compliance benchmark.

 

Environment

Aria Operations 8.18.x

Cause

The vSphere Security Configuration Guide scorecard is incorrectly flagged with a Disabled status within the internal PostgreSQL database. This is a recognized synchronization issue where the UI fails to reflect or trigger the necessary state change for the compliance plugin.

Resolution

The workaround is to change the scorecard state to "Enabled" by running the appropriate DB commands.

Please open a support request with Broadcom and reference this KB article for assistance with the DB update.