ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
How to change the data model in Xtraction.
Article ID: 38699
Updated On:
Products
CA Service Catalog
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Question:
How do I change the Xtraction data model which was selected during the installation?
Answer:
1) Take a backup of ..\Xtraction Software
2) Change ..\Xtraction Software\Xtraction\Data\Configuration\DataModel.dat to DataModel.dat.orig
2) Run as administrator ..\Xtraction Software\Xtraction\Tools\XtractionInstaller.exe
3) Select 'Setup a new installation'
4) Select 'CA Combined' and select 'Install'
5) Cancel the installer
6) Recycle Xtraction application pool from IIS
7) Verify the following data sources exist from Dashboard Designer and Document Designer:
<Please see attached file for image>
Environment
Release: CASVCT99000-12.9-Service Catalog
Component:
Component:
Attachments
Feedback
Yes
No
Powered by
