How to change the data model in Xtraction.

Products

• CA Service Catalog
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

How do I change the Xtraction data model which was selected during the installation?

 

Environment

Release: CASVCT99000-12.9-Service Catalog
Component:

Resolution

Please follow these below steps : 

1) Take a backup of ..\Xtraction Software

2) Change ..\Xtraction Software\Xtraction\Data\Configuration\DataModel.dat to DataModel.dat.orig

2) Run as administrator ..\Xtraction Software\Xtraction\Tools\XtractionInstaller.exe

3) Select 'Setup a new installation'

4) Select 'CA Combined' and select 'Install'

5) Cancel the installer

6) Recycle Xtraction application pool from IIS

7) Verify the following data sources exist from Dashboard Designer and Document Designer: