Error when attempting to update the vIDM SSL Thumbprint on NSX-T: VMware Identity Manager configuration update in progress. (Error code: 36522)
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Error when attempting to update the vIDM SSL Thumbprint on NSX-T: VMware Identity Manager configuration update in progress. (Error code: 36522)
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Article ID: 386982
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Updated On: 02-10-2025
Products
VMware NSX
Issue/Introduction
vIDM connection shows Down from the NSX UI
The following error is seen when attempting to update the SSL Thumbprint from the VMware Identity Manager Configuration page: "Error: VMware Identity Manager configuration update in progress. (Error code: 36522)"
Environment
VMware NSX
VMware NSX-T Datacenter
Resolution
Workaround:
Proceed with one of the following options:
a) Login as root on each NSX Manager node and Restart the Proxy and Proton services: # restart service proton # restart service http
b) Perform a rolling reboot of the NSX Managers.
Update the new thumbprint:
Navigate to System -> Users -> Configuration -> Edit. VMware Identity Manager