Error when attempting to update the vIDM SSL Thumbprint on NSX-T: VMware Identity Manager configuration update in progress. (Error code: 36522)
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Error when attempting to update the vIDM SSL Thumbprint on NSX-T: VMware Identity Manager configuration update in progress. (Error code: 36522)

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Article ID: 386982

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Updated On: 02-10-2025

Products

VMware NSX

Issue/Introduction

  • vIDM connection shows Down from the NSX UI
  • The following error is seen when attempting to update the SSL Thumbprint from the VMware Identity Manager Configuration page:
    "Error: VMware Identity Manager configuration update in progress. (Error code: 36522)"

Environment

VMware NSX

VMware NSX-T Datacenter

Resolution

Workaround:

  1. Proceed with one of the following options:

    a) Login as root on each NSX Manager node and Restart the Proxy and Proton services:
    # restart service proton
    # restart service http

    b) Perform a rolling reboot of the NSX Managers.

  2. Update the new thumbprint: