How to specify proxy settings in Symantec Messaging Gateway

Products

• Messaging Gateway

Issue/Introduction

The Conduit service runs on each Scanner. Through the Conduit, you can register your licenses, update antispam filters,
download new virus definitions, and perform software updates. If you use a proxy host, you must add the proxy server
information to your Scanner definition.
Proxy errors are logged to BrightmailLog.log at the warning log level. Before you configure proxy access, you may want
to configure BrightmailLog.log to log warning-level errors with the command

cc-config cclog --level warnings

If the proxy host does not function after you configure it, check BrightmailLog.log for errors.

Environment

Messaging Gateway

Resolution

To specify proxy settings:

1. In the Control Center, click Administration > Hosts > Configuration.
2. Under Hostname, check the name of the Scanner for which you want to specify a proxy and click Edit.
3. On the Edit Host Configuration page, click the Proxy tab.
4. Check Use proxy server.
5. In the Proxy host name field, type the proxy host name.
6. In the Proxy host port field, type the proxy port number.
7. Specify a user name and password if they are required to log on to the proxy host.
8. Click Save.

Additional Information

NOTE

LiveUpdate uses the proxy that you define for the Scanner to download virus definitions from Symantec. If you
download virus definitions from a LAN host, LiveUpdate uses a proxy only if you have defined one.