Create Notification - Step 1 - Target Object - Search for 'Staff' does not find the object, but using 'team' does
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Create Notification - Step 1 - Target Object - Search for 'Staff' does not find the object, but using 'team' does

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Article ID: 386964

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Summary: When creating a new notification, searching for the label 'Staff' (for the Team object) is not working; 'No results found'.  However, using 'team' finds the 'Staff' object.

NOTE:

  • This occurs outside of the create modal on the Notifications grid as well. Try to filter using the filter chip or using the filter in the column, hamburger menu. Using the string 'staff' is not finding the results; use 'team' instead for now as a workaround. 
  • And there is an issue on Step 2 - the pull-down list of Resource Attributes (recipients) shows the label 'Team' instead of 'Staff'. 

Steps to Reproduce: 

  1. Login as an Administrator with access to Administration, Notifications. 
  2. Click 'New Notification' button. 
  3. In the 'Target Object' field, type the word 'staff' to search for the Staff object. (issue reproduce)
  4. Also, return to the 'Notifications' grid and try to filter on the 'Target Object' using the filter chip or using the filter in the column, hamburger menu. 

Expected Results: The 'Staff' object is returned in the results. 

Actual Results: 'No results found'. 

Workaround: Manually scroll down the list to see the 'Staff' object or use the word 'team' to search and it will display the 'Staff' object in the results. 

 

Environment

Clarity Release 16.3.1

Cause

DE165635  

Resolution

DE165635 - In Engineering for review and resolution.