Symantec WSS importer error: Invalid URI

Products

• Information Centric Analytics

Issue/Introduction

After creating a Symantec WSS (Cloud SWG) integration in Information Centric Analytics (ICA) by following the Configure Symantec Cloud SWG Data Source Connections section of the Symantec ICA Integration and Solution Accelerator Guide, you run the Symantec WSS Importer executable either from a command prompt or through a SQL Server Agent job and the importer returns the following error message:

[1:ERROR] SymantecWssApi.Download() Exception pulling data from the API. Invalid URI: The URI scheme is not valid

Environment

Version : 6.x

Component : Symantec WSS Import Utility

Cause

The importer has been configured to use a proxy IP address that does not specify the protocol to be used (HTTP or HTTPS).

Resolution

Either configure the importer to not use a proxy, or update the proxy address to name the HTTP or HTTPS protocol.

1. Open SQL Server Management Studio (SSMS)
2. Connect to the Database Engine hosting the SymantecWSSDW relational database
3. From the File menu, select New > Query with Current Connection
   A new query editor window will open
4. Copy one of the following statements and paste it in the query editor window:

   /* To remove the proxy */
   UPDATE SymantecWSSDW.dbo.Application_Settings
   SET    Proxy = NULL;

   /* To configure the proxy to use HTTP/S (modify variables to match the correct values for your environment) */
   UPDATE SymantecWSSDW.dbo.Application_Settings
   SET    Proxy = '<http-or-https>://<IP-address>[:<port>]';

5. Execute the statement by pressing the F5 key, clicking the Execute button in the SQL Editor toolbar, or selecting Execute from the Query menu