The date filter is shifting to 3-4 hours back in Jasper soft reports.

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

In the Jasper report, the selected time never matches the desired time in the date filter, resulting in a three- or four-hour shift. This behavior started mainly after daylight saving time.

 

Environment

Service Desk Manager 17.4

Jaspersoft 9.0.0

Resolution

The issue has been solved after applying the hotfix JRS 9.0.0 Cumulative Hotfix.

It can be downloaded from below link:

https://support.broadcom.com/web/ecx/solutiondetails?aparNo=99112250&os=WINDOWS-ALL