HCX Restore failure "The backup image you selected is older than 2 days"

Products

• VMware HCX
• VMware Cloud on AWS

Issue/Introduction

• When you attempt the restore of HCX from SFTP backup, you encounter below error :
  Error occurred while running restore. The backup image you selected is older than 2 days. We recommend you to contact Vmware administrator to perform the restore.


  
  
  
  

Environment

VMware HCX

Cause

Restoring from backup files that are more than two days old is not supported due to potential inventory changes from the backup time to present.

Resolution

Restore a newer backup file which should be less than 2 days old.

Refer : Backing Up HCX Manager

Additional Information

HCX-Connector or Cloud Manager restoration from backup
IMPORTANT: The backup file should not be more than two days old otherwise that may also cause data inconsistency between the restored system and any site pairing peers. The content of the backup file supersedes any changes made as part of the upgrade.