Configuring proxy settings in ConnectALL
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Configuring proxy settings in ConnectALL

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Article ID: 386772

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Updated On:

Products

ConnectAll On-Prem ConnectALL

Issue/Introduction

There are two places to put proxy details; in the advanced properties of the connection, or in the java start up parameters
Which method you use depends on whether the adapter is a "next gen" adapter or a "current gen" adapter.

Next gen adapters will use the advanced connection properties, whereas current gen will use the global proxy settings where your java startup parameters are set up.

Next gen adapters consist of the following as of January 2025:

Cherwell Service Management
IBM DoorsNG
Insights
Micro Focus ALM Octane
Micro Focus ALM
Tricentis Tosca
IBM Rational DOORS (REST) - With DXL
Github
SAP CloudALM
SAP Solution Manager
TopTeam
Clarity
Rally 2.0 New Adapter
Insights 2.0
Micro Focus ALM

 

Resolution

For current gen you can set the proxy settings in the java options.

Use the following page for instructions on how to set those:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/valueops/connectall/3-6/installation-guide/proxy-server-configuration.html

 

For next gen adapters, set the proxy settings in the advanced properties as shown below: