Session Timeout set in Identity Portal is not taking effect

Products

• CA Identity Suite

Issue/Introduction

We have followed the Identity Portal documentation to set the timeout in portal to 8 hours, while the timeout in Identity Manager works, the Identity Portal timeout is not taking effect.

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-portal/14-5/administrating/identity-portal-administration/setup/general-configuration.html

Environment

Release : 14.5.1
Component : CA Identity Suite Virtual Appliance

Resolution

Engineering provided a hot fix to resolve this issue as part of defect DE619656.

Additional Information

If you face the same issue then please create a support ticket and request for the fix.