Error on trying to add/replicate an encrypted VM : "Native Key Provider support is not available for this VM"
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Error on trying to add/replicate an encrypted VM : "Native Key Provider support is not available for this VM"

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Article ID: 386700

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

Symptoms:

  • When virtual machines are selected for replication, the process fails with the following error message:

“Some of the selected virtual machines are not in a valid state for replication."

"The replication of virtual machines encrypted with Native Key Provider requires Native Key Provider support. Native Key Provider support is not available for this VM.”

Environment

vSphere Replication 8.x
vSphere Replication 9.x

Cause

The Native Key Provider IDs between the source and target vSphere environments will be different, or the Native Key Provider will be missing on the target vCenter Server.

 

Resolution

  1. Native Key Provider ID for the KMS configuration at both sites must match.
  2. It is recommended that the Native Key Provider configuration be exported from the source site and restored on the target (DR) site.

This will ensure that both vCenter environments share the same Key Provider ID and encryption key set, which is required for encrypted VM replication.

Additional Information