How to clean Clean SOI / Catalyst Repository (CI/Alerts added by connectors)


Article ID: 38663


Updated On:


CA Service Operations Insight (SOI)



I want to clean up data imported to SOI repository by Connectors and USM WebView UI Interface.



SOI 3.x, 4.x 

CI, Alerts added to SAMStore by connector and USM WebView interface.



1. For all connectors (Except USM WebView)

Process - 1


- Stop IntegrationFramework Service running on the connector.

- Once it stopped completely, click on 'Remove' button. This will delete all data populated from that connector.

- Start IntegrationFramework Service running on the connector. (Connector added back to SOI and data is repopulated)


Process - 2 (Without removing connector)


Steps are:

- On command prompt navigate to ..CA\SOI\tools folder and issue command soitoolbox.exe -x 

- Now edit soitoolbox.cfg freated under ..CA\SOI\tools and provide all correct information required about your SOI manager, database, passwords, connector machines etc..

- Now on same command prompt issue following command to get available connectors soitoolbox.exe -x --getAvailableConnectors

- Now use following command to remove all data from those specific connector soitoolbox.exe -x --cleanImportedData --connector=<Connector name from above command>


soitoolbox.exe -x --cleanImportedData


2. For deleting CI published by USM WebView UI

- Launch USM WebView 

- Search or browse to locate the CI.

- View the USM properties for the CI.

- Click More options.

- Select Update of the Persistent Store(rest-api) from the By Data Source drop-down list.

- Click Delete entity.

- The CI is deleted.



Release: SAMBDL99000-3.3-Spectrum-Service Assurance Manager-Promotional Bundle