How to clean Clean SOI / Catalyst Repository (CI/Alerts added by connectors)

book

Article ID: 38663

calendar_today

Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

Question: 

I want to clean up data imported to SOI repository by Connectors and USM WebView UI Interface.

 

Environment:  

SOI 3.x, 4.x 

CI, Alerts added to SAMStore by connector and USM WebView interface.

 

Answer: 

1. For all connectors (Except USM WebView)

Process - 1

-----------

- Stop IntegrationFramework Service running on the connector.

- Once it stopped completely, click on 'Remove' button. This will delete all data populated from that connector.

- Start IntegrationFramework Service running on the connector. (Connector added back to SOI and data is repopulated)

 

Process - 2 (Without removing connector)

-----------

Steps are:

- On command prompt navigate to ..CA\SOI\tools folder and issue command soitoolbox.exe -x 

- Now edit soitoolbox.cfg freated under ..CA\SOI\tools and provide all correct information required about your SOI manager, database, passwords, connector machines etc..

- Now on same command prompt issue following command to get available connectors soitoolbox.exe -x --getAvailableConnectors

- Now use following command to remove all data from those specific connector soitoolbox.exe -x --cleanImportedData --connector=<Connector name from above command>

Eg:

soitoolbox.exe -x --cleanImportedData --connector=CA:09997_ambas01-Spectrum_Server.ca.com

 

2. For deleting CI published by USM WebView UI

- Launch USM WebView 

- Search or browse to locate the CI.

- View the USM properties for the CI.

- Click More options.

- Select Update of the Persistent Store(rest-api) from the By Data Source drop-down list.

- Click Delete entity.

- The CI is deleted.

 

Environment

Release: SAMBDL99000-3.3-Spectrum-Service Assurance Manager-Promotional Bundle
Component: