Users are not seeing any jobs in Monitoring View and/or Jobflow
Article ID: 386627
Updated On:
Products
Issue/Introduction
Users are not seeing any jobs in the Monitoring tab when expanding a view. When opening a view, no jobs are shown in "Jobs and Alerts" tab as well under "Flow" tab.
When checking "Configuration" tab and look under "Monitoring" preferences, the "Use AutoSys Workload Automation policies in EEM" is turned on.
Jobs are showing up fine when this option is not turned on.
Environment
WebUI 12.x
Cause
WCC is unable to load the Autosys policies due to invalid password.
Following error message can be found in CA-wcc.log
EE_AUTHFAILED Authentication Failed [Authenticate Error: Authentication Failed, Authenticate Error: Authentication Failed, Identity Attempted: EiamAdmin]
Resolution
Execute following command
./wcc_config.sh -u <userid> -p <password> --eemhostname <server1,server2> --eemadmin EiamAdmin --eempassword <password> --eemcertname wcc.cert --eemcerkey wcc.key
Additional Information
More information on wcc_config utility can be found here
Feedback
