Introduction:

The user session in CA WCC times out in 30 minutes of inactivity, by default. However, the timeout value is configurable.

Question:

Can the user session timeout in CA WCC be increased?

Environment:

 
CA Workload Control Center r11.3.5, r11.3.6 and r11.4 SPx

Answer:

Yes, the user session timeout value can be increased. The following steps need to be taken to increase the session timeout.

Step 1:

Change the Session timeout in WCC webservers' configuration files:

• Change directory to $CA_WCC_INSTALL_LOCATION/tomcat_32/conf/

# cd $CA_WCC_INSTALL_LOCATION/tomcat_32/conf/

• Edit the web.xml file using vim/vi editor and update the following with desired timeout value (in minutes):

    <session-config>

        <session-timeout>30</session-timeout>

    </session-config>

    For example, the following updates the user session to timeout in 90 minutes:

    <session-config>

        <session-timeout>90</session-timeout>

    </session-config>

• Similarly, update the session timeout value in $CA_WCC_INSTALL_LOCATION/tomcat/conf/web.xml file

Note: On Windows OS file locations are:

%CA_WCC_INSTALL_LOCATION%\tomcat\conf\web.xml and %CA_WCC_INSTALL_LOCATION%\tomcat_32\conf\web.xml

• Restart the CA WCC services.

Step 2:

Change the Settings in CA WCC GUI
 

1. Log on to WCC UI as an admin user (example: ejmcommander).

2. Go to Configuration tab

3. Navigate to View/Modify Preferences and select ‘Configuration’ from drop-down menu.

4. Update the 'Session Timeout’ value with desired timeout value (in minutes).

Example: WCC 11.3.5 Configuration updated with 90 minutes session timeout.

5. Restart the CA WCC services

Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option
Component: