Can the user session timeout value in CA WCC be increased?

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

Can the user session timeout in CA WCC be increased?

Environment

Release: All Supported Versions
Component: Workload Automation AE (AutoSys Edition):

Cause

The user session in CA WCC times out in 30 minutes of inactivity, by default. However, the timeout value is configurable.

Resolution

Yes, the user session timeout value can be increased. The following steps need to be taken to increase the session timeout.

Step 1:

Change the Session timeout in WCC webservers' configuration files:

• Change directory to $CA_WCC_INSTALL_LOCATION/tomcat_32/conf/
• For r12.0 above version it would be $CA_WCC_INSTALL_LOCATION/tomcat/conf

# cd $CA_WCC_INSTALL_LOCATION/tomcat_32/conf/

• Edit the web.xml file using vim/vi editor and update the following with desired timeout value (in minutes):

    <session-config>

        <session-timeout>30</session-timeout>

    </session-config>

    For example, the following updates the user session to timeout in 90 minutes:

    <session-config>

        <session-timeout>90</session-timeout>

    </session-config>

• Similarly, update the session timeout value in $CA_WCC_INSTALL_LOCATION/tomcat/conf/web.xml file

Note: On Windows OS file locations are:

%CA_WCC_INSTALL_LOCATION%\tomcat\conf\web.xml and %CA_WCC_INSTALL_LOCATION%\tomcat_32\conf\web.xml

For r12.0 and and above it would be %CA_WCC_INSTALL_LOCATION%\tomcat\conf\web.xml

• Restart the CA WCC services.

Step 2:

Change the Settings in CA WCC GUI
 

1. Log on to WCC UI as an admin user (example: ejmcommander).

2. Go to Configuration tab

3. Navigate to View/Modify Preferences and select ‘Configuration’ from drop-down menu.

4. Update the 'Session Timeout’ value with desired timeout value (in minutes).

Example: WCC 11.3.5 Configuration updated with 90 minutes session timeout.

5. Restart the CA WCC services