Understanding How the Messaging Gateway Processes Emails with Multiple Recipients with DLP Integration

Products

• Messaging Gateway

Issue/Introduction

This article explains how the Messaging Gateway processes emails containing multiple recipients when integrated with DLP.

Resolution

• Relay to DLP:

• • All messages sent to the outbound SMTP listener are immediately relayed to DLP, regardless of the number of recipients included in the email.
    
    
• Recipient Handling:
  
  
  • If a message contains multiple recipients, it is relayed as a single message to DLP, including all recipients in the same transmission.

• Additional Details:
  
  
• • For information on how DLP processes such messages, refer to this knowledge base article: 

    Multiple incidents are created for a single message with multiple recipients