HCX - Only some Destination Storage Policies are showing in Migration configuration

Products

• VMware HCX

Issue/Introduction

When attempting to run migrations, the previously selected storage policies are not available, nor are you able to see all of the Destination Storage Policies available through the destination vCenter. Migrations may fail due to the previously selected Storage Policy no longer being visible. This may be HCX initiated migrations, or migrations initiated through the API from such tools as Puppet and/or Ansible.

Environment

HCX 4.10.1

During Migrations with Mobility agents, or other Bulk Migrations.

Cause

The credentials for vCenter need refreshing either due to:

1. Certificates having been renewed, causing a different thumbprint.
2. Password changes on vCenter
3. Sometimes if the vCenter itself was vMotion-ed, the HCX manager may assume that the thumbprint is wrong, even if it's correct due to the network path difference.

Resolution

Re-Enter the credentials in the Destination HCX Manager for the vCenter it is attached to.

Additional Information

Often times, you will ONLY see the Default Storage Policy listed.