Issue with Uploading VMware Aria Suite Lifecycle or Product Patch with Error (LCMPATCHUPLOAD16000)

Products

• VMware Aria Suite

Issue/Introduction

Users may encounter the following error when attempting to upload a VMware Aria Suite Lifecycle or product patch to the system:

Error Code: LCMPATCHUPLOAD16000
Error Message: "Failed to upload VMware Aria Suite Lifecycle patch. Please check logs for more detail. Processing the Patch download failed. Malformed zip file. Please check zip entries. Please check the disk space."

or

Error Message: "Failed to upload VMware Aria Suite Lifecycle patch. Please check logs for more detail. Processing the Patch download failed. Unexpected end of ZLIB input stream. Please check the disk space."

This issue typically arises during the process of uploading patch files, even when disk space is sufficient.

Environment

VMware Aria Suite Lifecycle 8.x

Cause

The root cause of "Please check zip entries. Please check the disk space" error is that the patch file was uploaded using the text mode in the file transfer client (e.g., WinSCP), which can modify the file content, especially for binary files like patches.

The "Unexpected end of ZLIB input stream. Please check the disk space" error is due to file corruption (checksum changes).

Resolution

To resolve "Unexpected end of ZLIB input stream. Please check the disk space" issue:

• The check sum of the downloaded file must match the check sum provided on the Broadcom portal. 
• You can use the below command to check the MD5 check sum from a Windows machine once you navigate to the location of the file using command prompt
   certutil -hashfile file_name MD5
• Before trying to upload again, make sure that the MD5 check sum matches.

To resolve "Unexpected end of ZLIB input stream. Please check the disk space" issue:

• That the transfer mode is set to Binary when uploading the patch file to VMware Aria Suite Lifecycle or any VMware product patch system.

1. 1. Open WinSCP or your preferred file transfer tool.
   2. Navigate to the connection settings for the VMware Aria Suite Lifecycle server.
   3. Before uploading the patch file, go to Transfer Settings.
   4. Change the transfer mode to Binary.
   5. Upload the patch file to the /data directory of the VRLCM (or the relevant directory for your system).
      Binary mode ensures that the patch file is transferred without modification, preserving its integrity.