Failed to Fetch Alarms from SOI service when selecting O2 Universe SOI service

Products

• DX SaaS

Issue/Introduction

How do I setup the O2 Universes that dependent on SOI Service so shows all alarms for said SOI service in SOI service view. 

Cause

Identified the issue to be with a specific externalId in the TAS data (referenced below). The alarms query logic uses the TAS external id to form the Elasticsearch query. The presence of the "\\" meta character is breaking the regex replacement and hence the issue.

 "externalId": "CUSTOM:SCOM:HOST:<host>-01\\MSSQLSERVER"

Resolution

Now handling this special Characters also from proxy side.It will be available in 25.2.1 .