Facing 500 error in dynatrace integration in case of using Return template as fallback (else condition)
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Facing 500 error in dynatrace integration in case of using Return template as fallback (else condition)

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Article ID: 386417

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Updated On:

Products

CA API Gateway

Issue/Introduction

We are trying to use a retrun template as a fallback condition for an error. The return template just has a hard coded http return code 200.

In case of error I am able to achieve it i.e. postman call reflects the 200 passed by this return template but as part of monitoring suite we have dynatrace which detects some errors internally for each of this call which internally shows l7 No such variable exception in trace. 

Environment

11.1

Resolution

The root cause was that there was 500 error coming post processing, past Return Template ,hence in this case Broadcom assertion is not the cause of the problem instead the logical implementation at the Dynatrace end was causing this issue .