Delay When Saving Macro Enabled Excel Files (.xlsm) After January 10 2025

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

Experiencing a delay with saving macro enabled excel files after January 10, 2025

Environment

• Carbon Black Cloud Console: All Supported Versions
• Carbon Black Cloud Sensor: All Supported Versions

Cause

Currently being investigated

Resolution

For the time being, customers can temporarily disable the policy setting "Submit Unknown Binaries for Cloud Analysis". This has been confirmed to alleviate the issue.