Alert correlation for UIM url_response alarm message in DXO2

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

Customer is experiencing failures in alerts on urls where the url created in DX O2 doesnt seem to be supported. They verified that instead of raising the alert on the division url it defaults to using the host. How can I change this to use the URL?

tested url: http://<example_host>:#####/s###-xyz-api/v2/api/status

Environment

• url_response v4.52 or higher

Cause

• Undocumented url_response configuration parameter

Resolution

By default, the UIM platform creates a device corresponding to the URL used in the url_response probe and directs the alarms to that device. 

However, if we want the alarms to be associated directly with the URL itself, we need to change the probe configuration by setting the useUnresolvedUrlForDeviceIdentification key to yes.

With this configuration enabled, UIM will use the URL as the device identifier.

As a result, any alarms generated will be associated with the URL rather than a separate device created for it in OC.