Postinstall.bat utility hangs when trying to upgrade to CA Business Intelligence (CABI) 4.1

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Article ID: 38632

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Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

Issue

 

Postinstall.bat utility hangs when trying to migrate content from CA Business Intelligence (CABI) 3.x to 4.1
 

Environment

CA Business Intelligence 3.x
CA Business Intelligence 4.1
Windows
 
Workaround
 
Use the CABI Upgrade Management Tool on the CABI 4.1 server to migrate content from CABI 3.x to 4.x.
 
You can choose to migrate from a Live Environment to a Live Environment, a BIAR file to Live Environment or a Live environment to BIAR file. 
 

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Environment

Release:
Component: SDBOXI

Attachments

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