VECO Zscaler Automation - 6.2.0.2 - executeZscalerCssActionAsync missing actionData to executeZscalerCssAction

Products

• VMware Edge Cloud Orchestrator

Issue/Introduction

CSS Zscaler automation is not building edge tunnels, we do not observe API attempts as well. We observe the automated cloud security service deployment stuck at "Pending" and never moves to "In Process".

Environment

SD-WAN sites using automated CSS deployment.

Cause

This is due to defect #156977. There was an issue with actionData not being properly pulled from the VECO database during CSS automation deployment which led to the automation to not proceed. Fix for this issue is tracked through defect ID #156977. 

 

Resolution

VECO database would need to be updated to remove the error that is preventing the automation to move forward for the CSS sites. Please open a support ticket with Broadcom and mention this article as well as defect ID #156977.

Additional Information

In the backend logs of the VCO. You will observe the following logs continuously generated. 

 

2025-01-15T22:09:11.642Z - error: [process.process-~jobs.173694230.127814] [2418641] VPN job zscalerWebSecurityService deleteCloudServiceGRESite (ID 745034, attempt #0) failed Error: executeZscalerCssActionAsync missing actionData to executeZscalerCssAction ID 745034
    at executeZscalerCssActionAsync (/usr/share/node/node_modules/velocloud/lib/edgeAction/executeZscalerCssAction.js:68:15)
    at Object.processZscalerVpnJobsAsync (/usr/share/node/node_modules/velocloud/jobs/processZscalerVpnJobs.js:66:40)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)

2025-01-15T22:09:11.643Z - error: [process.process-~jobs.173694230.127814] [2418641] VPN job zscalerWebSecurityService deleteCloudServiceGRESite (ID 745035, attempt #0) failed Error: executeZscalerCssActionAsync missing actionData to executeZscalerCssAction ID 745035
    at executeZscalerCssActionAsync (/usr/share/node/node_modules/velocloud/lib/edgeAction/executeZscalerCssAction.js:68:15)
    at Object.processZscalerVpnJobsAsync (/usr/share/node/node_modules/velocloud/jobs/processZscalerVpnJobs.js:66:40)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)