HPE SimpliVity plugin not working after upgrading vCenter Server from 7.x to 8.x
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HPE SimpliVity plugin not working after upgrading vCenter Server from 7.x to 8.x

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Article ID: 386211

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

  • When navigating to the client plugins in the vCenter UI Client, the HPE SimpliVity plugin shows a status of failed.
  • HPE SimpliVity plugin is not working
  • Uninstalling and reinstalling the plugin does not resolve the issue
  • Unable to connect to the HPE SimpliVity Virtual Controller
  • The UI may show the following error message:

    HPE SimpliVity Plug-in cannot complete the task because it cannot contact the Virtual Controller.

Environment

vSphere 8.x

Cause

Compatibility issue after upgrading vCenter Server to 8.x.

Resolution

Follow the action plan outlined below which is divided into two parts. If Part A does not resolve the issue, proceed to Part B.

  • Part A: Disconnect and reconnect vCenter to HPE SimpliVity.
  • Part B: Install the latest version of the HPE SimpliVity plugin, such as 5.1.1 and above.
    • Note: Defer to the vendor for plugin compatibility.