Jaspersoft Reporting is not able to authenticate the Clarity report user: ppmjasperadmin
The authentication between the Clarity and Jaspersoft needs to be reviewed.
Release: All Supported Releases
Component: Clarity Data Warehouse
Step 1: Review the BG + BG DWH logs for the specific error.
Step 2: Make sure the Jaspersoft Tomcat service is started.
Step 3: Make sure that the certificate on the Jaspersoft Server is valid and not expired.
Step 4: Reinstall the Jaspersoft Content
Step 5: Regenerate the Jaspersoft keystore
Step 6: Run the job: Create and Update Jaspersoft Users