Aria Automation Orchestrator configured with vSphere Authentication incorrectly flags license as being in evaluation mode

Products

• VMware Aria Suite

Issue/Introduction

• Aria Automation Orchestrator is configured with vSphere Authentication. The vCenter server has a valid license configured.
• The /var/log/services-logs/prelude/vco-app/file-logs/vco-server-app.log logfile contains a NullPointerException similar to:
  
  
  
  2025-01-14T11:33:50.003Z WARN vco [host='vco-app-<ID>' thread='licenseComplianceScheduler-1' user='' org='' trace=''] {} com.vmware.cis.license.client.vmomi.VmodlContextLoader - Failed to init context with package com.vmware.vim.binding.cis.license : Class com.vmware.vim.binding.cis.license.Asset already registered

2025-01-14T11:33:50.062Z WARN vco [host='vco-app-<ID>' thread='licenseComplianceScheduler-1' user='' org='' trace=''] {} com.vmware.o11n.service.license.retriever.LicenseComplianceRetriever - Error occurred during license compliance retrieval.
java.lang.NullPointerException: Cannot read the array length because "array" is null
        at java.util.Arrays.stream(Arrays.java:5428) ~[?:?]


• There are duplicate or stale unlicensed objects showing in vSphere client under Licensing >Licenses tab
• Attempts to add the vSphere license Manually result in an invalid license key error.

Environment

Aria Automation Orchestrator 8.x

Cause

The issue occurs when there are duplicate or stale unlicensed objects showing in vSphere client under Licensing >Licenses tab. These cause an NPE to be thrown in the Orchestrator code which prevents the vSphere license from being applied.

Resolution

To resolve the issue open a ticket with vCenter server selected as the product and reference the internal KB article 327486 in the ticket description.