NSX Manager cluster status is not stable

Products

• VMware NSX

Issue/Introduction

NSX Manager Appliance Cluster is not STABLE

Impact:
    - In a clustered manager setup, high availability and performance will be impacted.
    - In a single node manager setup, management plane and control plane will be affected.

Environment

• VMware NSX
• VCF 9.0 and above

Resolution

Check the error message associated with cluster status, follow below steps based on the error message

1. If error message says "One or more unified appliance nodes are not in UP state" please check which appliance node is not UP and refer to KB NSX MANAGER APPLIANCE STATUS / SERVICE STATUS IS NOT UP  to bring the node to UP state.
2. If error message says "Unified appliance datastore cluster is DEGRADED/UNAVAILABLE”, contact Broadcom Support using Creating and managing Broadcom support cases