How to verify if you are running a 32 or 64 bit version of the agent?
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How to verify if you are running a 32 or 64 bit version of the agent?

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Article ID: 38592

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Updated On:

Products

Workload Automation Agent

Issue/Introduction

There are two different versions of the agent, 32 bit and a 64bit. Patches are version specific.

If you install a patch that does not match the type of installation the agent will not start after the patch is applied.

Its important to identify the version of the agent you are running to make sure you use the correct version either 64 or 32 bit.

 

How to verify if you are running a 32 or 64 bit version of the agent?

 

 

 

Environment

Release: WKLASE99000-11.3-Workload Automation-Agent SE
Component: Workload Automation Agent

Resolution

Execute the command: cybagent -v 

 

Additional Information

Example output of 64-bit Agent: 

C:\Program Files\CA\WA Agent R11.3.4>cybAgent.exe -v

CA Workload Automation Agent

   for Microsoft Windows 64-bit

   Version R11.3, Service Pack 4, Maintenance Level 1, Build 738

 

Example output of 32-bit Agent: 

C:\Program Files\CA\WA Agent R11.3.4>cybAgent.exe -v

CA Workload Automation Agent for:
   Microsoft Windows 32-bit
   11.3, Service Pack 6, Maintenance Level 0, Build 946