When managing the Symantec Messaging Gateway (SMG), administrators may encounter the following error while attempting to create or modify a filter policy or add a domain:
"Configuration saved successfully but could not publish configuration to the following hosts."
Upon saving a configuration, the Control Center logs may show the following error:
java.net.SocketTimeoutException: Read timed out
This error typically indicates that the system was unable to complete the configuration publishing process due to a timeout.
The error is often attributed to an excessive number of policies or policy groups in the current configuration. Symantec Messaging Gateway's capacity to handle configurations decreases when the number of policies becomes significantly large, causing delays or failures during publishing.
To resolve this issue, administrators should streamline their policy configurations by following these steps:
Review Policy Groups and Filter Policies
Identify and Remove Duplicates
Optimize Policy Count
Test and Publish