DataFeed API calls generate code 204 : No content

Products

• Email Security.cloud

Issue/Introduction

When you query The DateFeed using your SIEM product or Custom script you may see Code 204 with No content.

Environment

Email Security.cloud

Cause

The Code 204 is not an Error but rather a successful request with no new content is available. This happens when you do a reset so often which prevents cookie to redirect you to your new Datafeed.

 

Resolution

There are a few Steps we could review in order to NOT generate the code 204, but the main 2 checks are below depend whether you are using your own custom script or a specific SIEM product:

1 - If you are using a custom script, the main issue will be in the code part where you query a Datafeed so often for a specific service, but keeps resetting which prevents getting a cookie to redirect you to your new data.

2 - We highly recommend, that you use our stable script located in the Clients portal under Platform  >>  Data Feed 

Note: The Script and The Guide are both available in the Clients portal in order to prevent API calls issues.