Identity Manager starts correctly from command prompt but gives an error when starts as Windows service

Products

• CA Identity Manager

Issue/Introduction

Identity Manager starts correctly from command prompt but gives an error when attempted to start as Windows service.

Server log contains:

2025-01-13 14:13:51,040 INFO  [org.jboss.modules] (main) JBoss Modules version 1.11.0.Final-redhat-00001
2025-01-13 14:13:57,988 FATAL [org.jboss.as.server] (main) WFLYSRV0239: Aborting with exit code 1

Environment

Windows Server 2019, JBoss 7.4.0

Cause

There is a know issue JBEAP-14107 in JBoss EAP 7. It happens if the "standalone/configuration/standalone_xml_history/snapshot/" directory contains a config file with a wrong name.

Resolution

Fix file names in standalone/configuration/standalone_xml_history/snapshot/ or backup and remove files there.

Also stop JBoss, backup and then delete content of the folders below:

/standalone/tmp
/standalone/data