vCenter Server summary on vSphere Client display takes a long time

Products

• VMware vCenter Server 7.0
• VMware vCenter Server 8.0

Issue/Introduction

• On vSphere Client, "vCenter Details" on vCenter Server Summary tab keeps loading and takes a long time to display when vCenter Server does not have internet access
  
  
• vCenter - /var/log/vmware/vsphere-ui/logs/apigw.log
  
  [2024-11-26T17:34:08.973+09:00] [INFO ] agw-httpclient-worker-8      r0000221 ###### 200007 ApiGwHttpForwarder$BaseHttpAsyncResponseConsumer [3abe47a6-7917-4b95-b39b-457f289466f4] Error received for operation com.vmware.vcenter.lcm.update.pending.list by http://localhost:1080/lcm/api: status=200 error=com.vmware.vapi.std.errors.error
[2024-11-26T17:34:44.879+09:00] [INFO ] agw-httpclient-worker-7      r0000263 ###### 200007 ApiGwHttpForwarder$BaseHttpAsyncResponseConsumer [13a7c514-49b5-4298-bac5-6de5105f55e3] Error received for operation com.vmware.vcenter.lcm.update.pending.list by http://localhost:1080/lcm/api: status=200 error=com.vmware.vapi.std.errors.error
  
  
• vCenter - /var/log/vmware/vlcm/vlcm.log
  
  2024-11-26T08:34:26.854Z error vlcm [exec/exec.go:115] [opID=13a7c514-49b5-4298-bac5-6de5105f55e3-67f6] Run command [/usr/bin/curl --capath /etc/ssl/certs -L -C - --retry 0 --verbose --fail -w vlcm_http_code: %{http_code}\n --connect-timeout 15 --tlsv1.2 --tls-max 1.3 --tls13-ciphers TLS_AES_256_GCM_SHA384:TLS_AES_128_GCM_SHA256 --ciphers ECDHE-RSA-AES256-GCM-SHA384:ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-ECDSA-AES128-GCM-SHA256:AES256-GCM-SHA384:AES128-GCM-SHA256:ECDHE-RSA-AES256-SHA:ECDHE-RSA-AES128-SHA:ECDHE-ECDSA-AES256-SHA:ECDHE-ECDSA-AES128-SHA:AES256-SHA:AES128-SHA:TLS_AES_256_GCM_SHA384:TLS_AES_128_GCM_SHA256 --curves prime256v1:secp384r1:secp521r1 -o /tmp/default-repo-updates-3744879687/upgrade_info.xml.sha256 https://vapp-updates.vmware.com/vai-catalog/valm/vmw/8d167796-34d5-4899-be0a-6daade4005a3/upgrade_info.xml.sha256] failed (duration: 15.008s)
2024-11-26T08:34:26.854Z error vlcm [logger/multiline.go:17] [opID=13a7c514-49b5-4298-bac5-6de5105f55e3-67f6] curl failed
2024-11-26T08:34:26.854Z error vlcm [logger/multiline.go:43] [opID=13a7c514-49b5-4298-bac5-6de5105f55e3-67f6] ERR:001 exit status 28
2024-11-26T08:34:26.854Z error vlcm [logger/multiline.go:51] [opID=13a7c514-49b5-4298-bac5-6de5105f55e3-67f6] ERR:002-

Environment

VMware vCenter Server 7.x
VMware vCenter Server 8.x

Cause

VMware vCenter Server Lifecycle Manager service is attempting to connect to the internet.

Resolution

Hide the VMware vCenter Server Lifecycle Manager plugin from 
Administration -> Solutions - Client Plugins -> VMware vCenter Server Lifecycle Manager -> select Plugin Server and Click HIDE.