Login to Visualizer fails, if it's called from the CI List from a domain user (Domain\User1)
STEPS TO REPRODUCE
-> This fails
The stdlog will show:
boplgin 6280 ERROR bplaccess.c 7472 Found session 1287328510 but associated id Domain\User1 does not match requested userid DomainUser1
Service Management
Service Desk Manager
This has been fixed and the solution to this will be available in rollup 17.4 RU4.
As a work around, open the Visualizer from the CI Detail instead