Problem reinstalling PAM Agent
Article ID: 385816
Updated On:
Products
CA Process Automation Base
Issue/Introduction
The following error occurs when trying to re-install PAM Agent
<ERROR BaseLogger::error> The name CA Process Automation Agent already exists in Start Menu Folder
Environment
PAM 4.4
Cause
The previous installation created a "CA Process Automation Agent" folder under the Start Menu
Resolution
1. Go to <local drive>\ProgramData\Microsoft\Windows\Start Menu\Programs\CA
2. Delete the Start Menu folder named "CA Process Automation Agent"
3. Run the PAM Agent installer
Feedback
Yes
No
Powered by
