"Downloading content from content repo failed." Error when you try to Add License Manually from Aria Suite Lifecycle Locker

Products

• VMware Aria Suite

Issue/Introduction

You are trying to add License keys manually from Locker > Licenses > Add License and hit an error "Downloading content from content repo failed."

In /var/log/vrslcm/vmware-vrslcm.log you see these errors

INFO  [pool-3-thread-41] c.v.v.l.p.c.l.t.ValidateLicenseTask -  -- Starting :: Validate License Task.
INFO  [pool-3-thread-41] c.v.v.l.p.c.l.t.ValidateLicenseTask -  -- alias   =  ###################
INFO  [pool-3-thread-41] c.v.v.l.p.c.l.t.ValidateLicenseTask -  -- serialKey   =   XXXX-XXXX-XXXX-XXXX
INFO  [pool-3-thread-41] c.v.v.l.p.c.l.t.ValidateLicenseTask -  -- isVcfUser   =   false
INFO  [pool-3-thread-41] c.v.v.l.p.c.l.t.ValidateLicenseTask -  -- vmid   =   ###################
INFO  [pool-3-thread-41] c.v.v.l.p.c.l.t.ValidateLicenseTask -  -- tenant   =   default
INFO  [pool-3-thread-41] c.v.v.l.p.c.l.d.h.LicenseUtility -  -- Download DLF files. Download content location : /dlfRepo
INFO  [pool-3-thread-41] c.v.v.l.c.c.ContentDownloadController -  -- URLS for download :: [/dlfRepo]
INFO  [pool-3-thread-41] c.v.v.l.c.c.ContentDownloadController -  -- URLS for download with Ancestor :: false
INFO  [pool-3-thread-41] c.v.v.l.c.s.ContentLeaseServiceImpl -  -- Inside create content lease.
ERROR [pool-3-thread-41] c.v.v.l.p.c.l.d.h.LicenseUtility -  -- Downloading content from content repo failed due to
java.nio.file.FileSystemException: /data/vm-config/symlinkdir/###################: Read-only file system
        at sun.nio.fs.UnixException.translateToIOException(Unknown Source) ~[?:?]
        at sun.nio.fs.UnixException.rethrowAsIOException(Unknown Source) ~[?:?]
        at sun.nio.fs.UnixException.rethrowAsIOException(Unknown Source) ~[?:?]
        at sun.nio.fs.UnixFileSystemProvider.createSymbolicLink(Unknown Source) ~[?:?]
        at java.nio.file.Files.createSymbolicLink(Unknown Source) ~[?:?]

Environment

Aria Suite Lifecycle 8.x

Resolution

To fix the issue enable FIPS Mode Compliance and then add the License key again. 

 

Steps to enable FIPS

• From My Service dashboard, select Lifecycle Operations and then select Settings.
• On the System Administration page, click System Details.
• Activate the FIPS Mode Compliance check box and then click UPDATE.

Note: VMware Aria Suite Lifecycle restarts when you activate or deactivate FIPS Mode Compliance.